What is workplace facilitation?
Workplace facilitation is directed, group discussion designed to identify workplace issues and address them. These facilitated discussions empower employees and employers to work together, both to own the issues and to determine how they can best be solved.
Practically speaking, such discussions typically involve entire teams or department segments, either with or without management present. As specific issue or obstacles to productivity are identified the values, beliefs, goals, and expectations of participants is brought out.
As participants connect what is important to each other (satisfying customers, doing quality work, being competitive in the industry, etc.) divisions between people break down and participants begin to re-orient themselves: they focus on the problems to be solved rather than on conflicts with team mates.
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